With Agile and Strategic Design Systems Thinking Methodologies, designing for startups to digital products used by billions.
Parsons School of Design – The New School, New York City - USA (May 2025)
GPA 3.96/4.0
Universidad de los Andes, Bogotá - Colombia (May 2022)
Emphasis in Product & Communication
Universidad de los Andes, Bogotá - Colombia (May 2022)
Emphasis in Sculpture
Istituto Marangoni, Milan - Italy (July 2017)
Colegio Andino - Deutsche Schule Bogotá - Colombia (May 2027)
03/2024 - Today⎜ Design Director
- Led the launch of the LymeLnk brand, ensuring its identity and strategy aligned with the needs of the Lyme disease community, amplifying patient voices in advocacy efforts.
- Designed and executed a strategic initiative that unified community voices into a letter to the President of the United States, leveraging human-centered design to influence healthcare policy discussions.
- Sponsored and contributed to a congressional hearing at the U.S. Capitol, positioning LymeLnk as a key advocate in Lyme disease awareness and legislative action.
- Facilitated cross-functional collaboration between designers, researchers, and policymakers to bridge critical gaps in healthcare storytelling, ensuring accessibility and inclusivity in communications.
- Championed user-centered design principles to drive engagement, ensuring the platform and advocacy materials effectively resonated with diverse patient communities.
06/2023 - Today ⎜ Product designer
- Reduced user complaints by 25% by integrating user feedback into UX improvements.
- Increased design consistency by 50% by developing a scalable design system and style guide.
- Improved project efficiency by 20% by implementing DesignOps best practices and Agile workflows.
- Enhanced user engagement by 40% and satisfaction by 75% through usability testing and research.
- Cut development time by 35% by creating optimized wireframes, prototypes, and user flows.
04/2021 - 06/2023⎜ UX/UI designer
- Led UX design for major airline clients across the Americas, driving accessibility and usability improvements for globally scaled products.
- Championed the Amadeus Green UX Global initiative, integrating sustainable design practices and increasing industry-wide engagement, elevating the Americas’ role in global UX sustainability efforts.
- Optimized enterprise UX workflows by implementing SAFe methodologies, enhancing collaboration between global teams and ensuring seamless project execution.
- Orchestrated stakeholder alignment by leading project-related activities, including cross-functional meetings and team-building sessions, ensuring a user-centered approach in decision-making.
- Defined and implemented scalable product design specifications, working closely with international teams to develop industry-leading airline solutions.
09/2018 - 04/2021⎜ Product Design Lead
- Led and mentored a design team, driving UX strategy and execution for a fast-growing fintech platform.
- Implemented agile methodologies, enhancing efficiency in product development.
- Conducted UX research to align product features with user needs and market trends.
Leadership, empathy, DesignThinking, teamwork, fast learner, effectivetime management, strategic design, creativemindset, complex problem-solving.
Proficient knowledge: Figma, Adobe XD, Sketch, Zeplin, Adobe Ilustrator, Adobe InDesign, Adobe Photoshop, Microsoft Word, Microsoft Power Point, Microsoft Excel, Agile Methodologies, Basic HTML/CSS
Spanish (Native), English (C1), German (C1), Italian (B2), French (A2)
- Awarded with 75% Merit Scholarship, MS Strategic Design & Management by Parsons, The New School, 2023.
- BA Design Graduation thesis "DOKO" with Outstanding Dissertation Award, and winner at the Innovation Contest in Amadeus.
- BA Design CUM LAUDE honors graduation
- Green UX talk in Amadeus Global Tech Series, at Amadeus main site Nice-France.
